Cancel button is not showing or not activating the questionnaire

When a customer opens a subscription in their account area, the “CANCEL” button is not showing. This could be a number of reasons so proceed with this order.

Steps to fix:

  1. Ensure you have a page created for “Cancel Subscription”
  2. Ensure the page for “Cancel Subscription” contains the following content within the page “[woocommerce_account_cancel-subscription_endpoint]”
  3. On the settings page, ensure the “Cancel Subscription” page has been set in the dropdown
  4. Ensure you have a page created for “Processing Questionnaire”
  5. On the settings page, ensure the “Processing Questionnaire” page has been set in the dropdown